This course, originally produced by ICMA, is designed to help you and your organisation prepare to respond to crisis situations and support those affected. The lessons are based on research and the practical knowledge of experienced responders.

Crises come in all shapes and sizes, and you never know what the next crisis you respond to will be. It could be a single seafarer who turns to you for support with their personal crisis situation. It may be a major disaster or traumatic accident in your port or on a vessel on its way to your port. One or many crews and backgrounds may be involved. This training is meant to teach you the core transferable elements of responding needed to think about and prepare for all these possibilities.

This program is designed for personal use, but we suggest that it could also be used as a training tool for your colleagues and volunteers who respond in a crisis.